Terms of Service

These Terms of Service ("Terms") govern your access to and use of Camflow, available at https://camflow.io, and any related websites, applications, products, APIs, tools, enterprise offerings, and services that link to these Terms (collectively, the "Services"). Camflow is a product and service name of Cmoon Inc. The Services are operated by Cmoon Inc ("Cmoon Inc," "we," "us," or "our").

Please read these Terms carefully. By accessing or using the Services, creating an account, purchasing a subscription, or clicking to accept these Terms, you agree to be bound by these Terms. If you do not agree, you may not use the Services.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the Services. If you use the Services on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms, and "you" includes that entity.

You may not use the Services if you are prohibited from doing so under applicable laws, sanctions, export controls, or these Terms.

2. The Services

Through Camflow, Cmoon Inc provides AI-powered creative tools, including tools for generating and editing videos, images, text, audio, voice, and related media. We may add, modify, suspend, or discontinue features at any time.

AI systems are probabilistic and may produce unexpected, inaccurate, offensive, or similar outputs for different users. You are responsible for reviewing all outputs before using, publishing, or relying on them.

3. Accounts

You may need an account to use certain features. You agree to provide accurate and current account information, keep your login credentials secure, and promptly notify us of any unauthorized use of your account. You are responsible for all activity under your account.

We may suspend or terminate accounts that violate these Terms, create risk for Cmoon Inc, the Services, or others, or are inactive for an extended period.

4. Subscriptions, Credits, and Enterprise Plans

Some features require payment, subscription access, usage credits, or an enterprise agreement. Prices, limits, included features, and plan terms are shown at checkout or in the applicable order form.

Subscriptions renew automatically unless canceled before the renewal date. By purchasing a subscription, you authorize us and our payment processors to charge your payment method for recurring fees, taxes, and other applicable charges. If we offer a free trial, discounted trial, promotional period, or similar offer, the subscription will convert to a paid subscription at the disclosed price and billing interval unless you cancel before the trial or promotional period ends.

You may cancel your subscription through your account settings, if available, or by contacting us at cmoonchat@gmail.com. Cancellation stops future renewal charges and takes effect at the end of the current billing period unless otherwise stated. You are responsible for canceling before the renewal date if you do not want to be charged again.

All purchases are final and non-refundable to the fullest extent permitted by law. We do not provide refunds, credits, or prorated adjustments for partially used billing periods, unused credits, unused generations, downgrades, canceled subscriptions, dissatisfaction with Outputs, delays, failed or rejected generations, account suspensions, feature changes, model changes, third-party provider issues, lack of use, accidental purchases, or failure to cancel before renewal, except where required by law or where we decide, in our sole discretion, to provide a goodwill refund.

If you believe you were charged in error, you must contact us at cmoonchat@gmail.com within 30 days after the charge so we can review the issue. To the fullest extent permitted by law, you waive billing claims not raised within that period. If you initiate a chargeback or payment dispute, we may suspend or terminate your account, revoke access to credits or Outputs, and dispute the chargeback, without limiting any rights you may have under applicable law.

Usage credits, generation quotas, rendering minutes, storage allowances, or similar entitlements have no cash value, are not property, are not transferable, may be limited by plan, and may expire, reset, or be forfeited as described in the applicable plan or when your subscription ends. We may change prices, features, limits, billing methods, and plan terms prospectively by giving notice where required.

Enterprise plans, annual commitments, custom packages, and prepaid arrangements are non-cancelable and non-refundable unless the applicable written agreement expressly states otherwise. If there is a conflict between these Terms and a signed enterprise agreement, the signed enterprise agreement controls for that enterprise customer.

5. User Content

"User Content" means any text, prompts, images, videos, audio, files, data, materials, instructions, or other content that you upload, submit, provide, generate, or make available through the Services. User Content includes both your inputs ("Inputs") and AI-generated results returned by the Services based on your Inputs ("Outputs").

You retain any rights you have in your Inputs. As between you and Cmoon Inc, and subject to your compliance with these Terms, we assign to you any rights we may have and can transfer in Outputs generated for you, excluding Company Content, third-party materials, and any underlying technology, models, templates, software, workflows, know-how, or tools. You may use Outputs for personal or commercial purposes, subject to these Terms, your plan limits, and applicable law.

We do not represent or warrant that any Output is unique, protectable by intellectual property rights, non-infringing, accurate, suitable for commercial use, or free of third-party rights. Similar or identical outputs may be generated for other users.

You are solely responsible for your User Content and for ensuring that you have all rights, permissions, consents, notices, and licenses needed to submit Inputs, allow processing by Cmoon Inc and our service providers, and use Outputs. This includes rights to any person likeness, voice, image, biometric characteristic, copyrighted material, trademark, music, footage, dataset, confidential information, or other third-party material included in your Inputs or Outputs. You are responsible for all claims, clearances, releases, labels, and disclosures related to your User Content and Outputs.

6. License You Grant to Cmoon Inc

To operate, protect, market, and improve the Services, you grant Cmoon Inc a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable license to host, store, reproduce, process, transmit, display, modify, adapt, translate, create derivative works from, analyze, and otherwise use User Content to:

• provide, maintain, secure, and support the Services;
• generate, process, store, and deliver Outputs;
• route, transmit, and process User Content through third-party AI models, infrastructure providers, moderation vendors, and other service providers;
• enforce these Terms and prevent abuse, fraud, security incidents, or illegal activity;
• review, moderate, classify, filter, and remove User Content or Outputs;
• debug, test, evaluate, improve, train, fine-tune, and develop our products, AI models, machine-learning systems, safety systems, ranking systems, moderation systems, and AI-related features;
• create and use aggregated, de-identified, anonymized, or derived information for analytics, research, benchmarking, product improvement, model quality improvement, safety, and commercial purposes;
• comply with law and lawful requests; and
• exercise any rights and fulfill any obligations described in these Terms or our Privacy Policy.

This license continues for as long as needed for the purposes described above, including to comply with law, maintain backups, resolve disputes, enforce agreements, prevent abuse, and operate or improve the Services. Where required by applicable law, you may have rights to request deletion of certain personal information as described in our Privacy Policy.

If you make User Content publicly available through a feature we provide, use a public sharing link, tag or mention Camflow publicly, or submit content for promotional use, you grant us a worldwide, non-exclusive, royalty-free, fully paid, transferable, sublicensable, irrevocable license to use, display, reproduce, distribute, modify, create derivative works from, and promote that public or submitted content in connection with Camflow and related products, without compensation to you. The Services do not currently include a public community gallery, but this clause applies if public sharing, showcase, gallery, or promotional submission features are added or used.

We may impose storage limits, generation limits, retention periods, file-size limits, and access limits. We may delete or disable access to User Content, Outputs, projects, files, or account data if your account is inactive, unpaid, over plan limits, terminated, or if deletion is needed for legal, security, operational, or policy reasons. You are responsible for keeping copies of Outputs you want to preserve.

7. Company Content and Templates

The Services, software, models, workflows, interfaces, templates, presets, prompts, sample media, branding, logos, documentation, and other materials provided by Cmoon Inc or our licensors ("Company Content") are owned by Cmoon Inc or its licensors. You receive only the limited right to access and use Company Content through the Services as permitted by these Terms.

Cmoon Inc-created or Camflow-branded templates, sample assets, prompt presets, stock-style materials, and similar library materials remain Company Content unless we expressly state otherwise. Your use of a template does not transfer ownership of the template or underlying asset library to you.

8. Acceptable Use and AI Content Rules

You agree not to use the Services to create, upload, distribute, or facilitate content or activity that:

• violates any law, regulation, court order, export control, or sanctions restriction;
• infringes or misappropriates intellectual property, privacy, publicity, image, voice, or other rights;
• includes sexual content involving minors, child exploitation, grooming, or abuse;
• includes non-consensual sexual content, sexual deepfakes, intimate imagery, or exploitation;
• contains unlawful pornography, extreme violence, graphic abuse, or cruelty;
• promotes terrorism, violent extremism, self-harm, suicide, eating disorders, or dangerous behavior;
• promotes hatred, harassment, threats, bullying, or discrimination based on protected characteristics;
• impersonates a person, company, government, or organization in a misleading or deceptive way;
• creates deceptive deepfakes, forged evidence, false endorsements, or misleading political, medical, legal, or financial claims;
• uses another person's likeness, image, voice, identity, or biometric information without permission or another valid legal basis;
• collects, reveals, or misuses personal information without authorization;
• generates malware, phishing, scams, spam, credential theft, or security abuse;
• overloads, scrapes, reverse engineers, bypasses rate limits, circumvents safety systems, or disrupts the Services; or
• violates any additional policy, model rule, or product-specific restriction we provide.

You must not represent AI-generated content as human-created, authentic, factual, or endorsed by a real person or organization if doing so would be misleading. You are responsible for adding disclosures, labels, permissions, and rights notices where required by law, platform rules, or industry standards.

We may review, block, remove, or restrict User Content; refuse generation requests; suspend features; or terminate accounts when we believe these Terms may have been violated or when needed to protect users, third parties, Cmoon Inc, or the Services.

9. AI Disclosures, Watermarks, and Synthetic Media

You are responsible for complying with all laws, platform rules, and industry standards that require disclosure, labeling, consent, or other notices for AI-generated or AI-manipulated content, including deepfakes, synthetic audio, synthetic video, synthetic images, AI-generated text published for public-interest purposes, endorsements, political content, advertising, and content depicting or simulating real people.

We may add watermarks, metadata, provenance signals, content credentials, labels, or other markings to Outputs. You may not remove, obscure, alter, bypass, or misrepresent any such markings or any safety, provenance, or usage restrictions applied by Cmoon Inc or a third-party provider.

10. Third-Party Services and AI Providers

The Services may use or integrate third-party services, including AI model providers, media generation providers, image/video/audio processing providers, cloud hosting providers, storage providers, analytics providers, payment processors, authentication providers, communications tools, and content moderation systems. Your use of third-party services may be subject to their own terms and policies.

Depending on the feature, your Inputs, Outputs, account information, usage data, metadata, and related information may be sent to third-party providers for processing in the United States or other countries. By using the Services, you authorize Cmoon Inc to use third-party providers and subprocessors to process User Content and related information as needed to provide, secure, moderate, support, analyze, and improve the Services.

We may add, remove, replace, or route requests among third-party providers at any time. Third-party AI providers may reject requests, modify safety filters, change models, impose usage limits, delay processing, return unexpected Outputs, or discontinue availability. We are not responsible for third-party services, model availability, output quality, provider downtime, provider policy changes, or third-party processing except to the extent required by applicable law.

11. APIs and Automated Use

If we provide APIs or automation features, you must comply with our documentation, rate limits, technical restrictions, and applicable plan terms. You may not use bots, scrapers, credential sharing, account pooling, or other automated methods to access the Services except as expressly permitted by us.

We may monitor API usage, enforce limits, suspend access, or modify API availability at any time.

12. Feedback

If you provide ideas, suggestions, feedback, bug reports, or recommendations, you grant Cmoon Inc a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation.

13. Copyright and IP Complaints

If you believe content on the Services infringes your copyright or other rights, contact us at cmoonchat@gmail.com with:

• your name and contact information;
• a description of the copyrighted work or rights at issue;
• the URL or location of the allegedly infringing content;
• a statement that you have a good-faith belief the use is unauthorized;
• a statement that the information is accurate and that you are authorized to act; and
• your physical or electronic signature.

We may remove content and terminate repeat infringers where appropriate.

14. Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By using the Services, you acknowledge our Privacy Policy.

15. Termination

You may stop using the Services at any time. We may suspend or terminate your access to the Services at any time if you violate these Terms, create risk, fail to pay fees, misuse the Services, or if we discontinue the Services.

Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive will survive, including provisions regarding ownership, licenses, payments, disclaimers, limitations of liability, indemnity, dispute resolution, and general terms.

16. Beta Features, Availability, and Disclaimers

Some Services may be experimental, beta, preview, limited-release, or dependent on third-party providers. We may change models, remove features, impose limits, suspend generations, or discontinue any part of the Services at any time. We do not guarantee that the Services will be available at all times, that any particular model or feature will remain available, or that any Output can be regenerated.

The Services and Outputs are provided "as is" and "as available." To the fullest extent permitted by law, Cmoon Inc disclaims all warranties, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and uninterrupted operation.

We do not guarantee that Outputs will be accurate, lawful, safe, original, non-infringing, suitable for your use case, or accepted by any platform, marketplace, advertiser, regulator, or third party.

You should not use the Services for legal, medical, financial, safety-critical, emergency, or other high-risk decisions without independent professional review.

Cmoon Inc is not responsible for any delay or failure caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, internet or hosting failures, payment network issues, cloud provider outages, model provider outages, government actions, legal restrictions, or security incidents affecting third parties.

17. Limitation of Liability

To the fullest extent permitted by law, Cmoon Inc and its affiliates, officers, directors, employees, contractors, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, goodwill, or reputational harm, arising out of or related to the Services or these Terms.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Services or these Terms will not exceed the greater of (a) the amount you paid to Cmoon Inc for the Services giving rise to the claim during the three months before the event giving rise to liability, or (b) USD $100.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Cmoon Inc and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, User Content, Outputs, violation of these Terms, violation of law, or infringement or misappropriation of third-party rights.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules, except to the extent applicable law provides otherwise.

Before filing a claim, you and Cmoon Inc agree to try to resolve the dispute informally by contacting cmoonchat@gmail.com. The notice must describe the claim and requested relief. If the dispute is not resolved within 30 days after notice is received, either party may bring a claim as permitted below.

To the fullest extent permitted by law, any dispute arising out of or related to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules or Commercial Arbitration Rules, depending on the nature of the user and claim. The arbitration will be conducted by one arbitrator, in English, on an individual basis, and not in a class, collective, consolidated, private attorney general, or representative proceeding. Unless the arbitrator decides that a hearing is necessary, the arbitration may be conducted by video conference, telephone, or written submissions. The seat and venue of arbitration will be Wyoming, United States, unless applicable law requires otherwise.

You and Cmoon Inc waive any right to a jury trial and any right to participate in a class, collective, consolidated, private attorney general, or representative action to the fullest extent permitted by law. Claims must be brought individually. If the class-action waiver is found unenforceable for a particular claim, that claim must be brought in the state or federal courts located in Wyoming, and you consent to personal jurisdiction and venue there.

Either party may bring an individual claim in small claims court if the claim qualifies. You may opt out of arbitration by emailing cmoonchat@gmail.com within 30 days after you first accept these Terms and stating your name, account email, and intent to opt out of arbitration.

Nothing prevents either party from seeking injunctive or equitable relief for misuse of intellectual property, unauthorized access, security abuse, or confidentiality violations.

20. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on the Services with a new effective date. If changes are material, we may provide additional notice. Your continued use of the Services after the updated Terms become effective means you accept the updated Terms.

21. General Terms

These Terms, together with any policies, plan terms, order forms, or supplemental terms that reference them, are the entire agreement between you and Cmoon Inc regarding the Services and supersede prior or contemporaneous understandings about the Services.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable, unless applicable law requires a different result.

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms, accounts, rights, obligations, and related information in connection with a merger, acquisition, financing, reorganization, sale of assets, operation of law, or corporate transaction.

Our failure to enforce any provision is not a waiver of our right to enforce it later. Section titles are for convenience only. The word "including" means "including without limitation." Nothing in these Terms limits rights that cannot be waived under applicable law.

22. Contact

Cmoon Inc
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: cmoonchat@gmail.com